Straight Talk – an ISSA Podcast
Straight Talk, an ISSA podcast, presents a curated playlist of the hottest topics facing the cleaning industry today—from health and safety to infection prevention to innovative products to business development and much more. ISSA, the worldwide cleaning association, brings together the top experts and decision makers give our listeners and members the most up-to-date information for their businesses.
Episodes
331 episodes
Why Your LinkedIn Strategy Is Failing—And How to Fix It Fast
Listen to sales coach Troy Harrison outline how to use LinkedIn for business growth.
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15:25
Don't Get Poached: 4 Rules to Keep Your Top Accounts Secure
Listen to Dave Kahle outline strategies to keep your top clients from the competition.
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14:09
Survey Shocker: The #1 Reason Customers Will Not Return to Your Facility
Listen to Excel Dryer's Joshua Griffing analyze a global survey that focuses on restroom cleanliness.
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9:44
Tariffs, Trade, and Turbulence: How Acme is Navigating Global Supply Chain Chaos
Listen to Acme Paper and Supply Company's Ron Attman discuss ongoing tariff issues impacting the cleaning industry.
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9:47
Inside the High-Stakes World of Health Care Facility Cleaning
Listen to Iris Verdi discuss what it takes to clean health care facilities correctly.
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17:55
Advocating for an Industry
Listen to IICRC Director of Government Relations Robbie Bradshaw explain the importance of advocacy work for the cleaning and restoration industries.
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13:10
Cleaning with Purpose: Ergonomics, ESG, and Results that Matter
Listen to Helge Alt discuss important topics to the industry - and those close to her heart.
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24:54
How qPCR is Changing Mold Remediation and Estimating
Listen to Brian Suggs and Dr. Gavin Macgregor-Skinner discuss cutting edge technology in mold testing.
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18:36
More Than Clean—Protecting Hearts, Minds, and Communities
Listen to ISSA President Laurie Sewell discuss three important topics close to her heart.
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18:55
Restoration's Next Generation
If you’ve ever wondered how the restoration industry will attract and train its next wave of leaders, Middle Tennessee State University (MTSU) is working on an answer—and it might just change everything.
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21:32
Scale Without Burnout: 5 Proven Levers for Smarter Business Growth
Listen to business coach Dean Mercado outline five strategies to successfully scale a company.
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26:29
Clicks, Clients, and Clean: A Digital Playbook for Commercial Cleaning Companies
Listen to Erik Bunaes outline a game plan for business owners create their own digital playbook.
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15:39
Boots on the Ground: How to Use Trade Promotion for Long-Term Growth
Listen to Chuck Violand describe a plan to use local opportunities to promote your company.
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8:52
Be Nice!
Sales leadership expert Troy Harrison breaks down what may be the most powerful—and most overlooked—technique in effective sales management: Just being nice.
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11:52
Understanding Climate Risk Reporting
Listen to sustainability expert Steve Ashkin discuss this key environmental and business issue.
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15:16
Listen to the replay of the Cleanfax and KnowHow webinar topic on training best practices.
Short Memories, Lasting Knowledge: Training Strategies for Retention & Recall.
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1:02:49
How to Use AI Agents
Listen to business coach Dean Mercado share his thoughts on using artificial intelligence to the full.
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23:38
Start Selling with Intention: The Precision Prospecting Plan for Janitorial Sales
Listen to Jordan Tong, a successful commercial cleaning business entrepreneur, describe strategies for the industry.
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8:19
How AI is Rewriting the Rules of Documentation
Listen to restoration industry veteran Mitch Byrom discuss how AI is impacting the work of contractors.
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16:51
No Hype Zone: Real Strategies for Using AI in Business Operations
Listen to how you can improve cleaning or restoration business and marketing operations with the power of artificial intelligence.
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28:51
One Family, One Fix, a Lifetime of Impact: The Story of Laura and Her Four Sick Kids
Listen to NORMI's Doug Hoffman describe the impact an indoor air quality solution can have on families.
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8:50
Clean Starts with Purpose: How Gathering Place Built a Culture of Pride
Listen to Julio Badin, the executive director at Gathering Place in Tulsa, Oklahoma, describe his facility and why it is in pristine condition.
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4:13
From Cleaning Week to Capitol Hill: A Look Inside ISSA’s Biggest Advocacy Event Yet
Listen to John Nothdurft, the ISSA Director of Government Affairs, welcome attendees to the 2025 ISSA Clean Advocacy Summit and describe why it matters.
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16:04