Straight Talk – an ISSA Podcast
Straight Talk, an ISSA podcast, presents a curated playlist of the hottest topics facing the cleaning industry today—from health and safety to infection prevention to innovative products to business development and much more. ISSA, the worldwide cleaning association, brings together the top experts and decision makers give our listeners and members the most up-to-date information for their businesses.
Episodes
359 episodes
Busyness vs. Business in the Age of AI
Listen to business coach Dean Mercado dig into the issue of being busy - but maybe not profitable.
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18:55
For BSCs, Big or Small, Strategy Decides It All
Listen to Jeff Carmon outline growth strategies for commercial cleaning companies.
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10:17
Charting the Course: The Future of Environmental Services
Listen to ISSA president Laurie Sewell describe her vision for EVS.
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26:52
Bot vs. Human: Future-Proofing Content in an AI World
Listen to Will Tygart share marketing strategies to help any company keep up with the competition.
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15:30
Cleaning for a Reason and Beyond: Debbie Sardone's Journey to the Forbes 50 Over 50
Listen to Debbie Sardone describe her unique journey to this prestigious honor.
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12:59
The Power of Speed: Turn Incoming Leads into Instant Wins
Listen to Troy Harrison describe best strategies to turning incoming leads into revenue.
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12:54
Subcontracting Smarts: Stay Ahead of COIs and Turn Insurance Audits into an Advantage
Listen to two industry experts discuss how COIs and insurance audits can protect companies.
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16:11
The Sofidel Standard: A Bold Sustainability Journey With a Conscience
Listen to how Sofidel is leading the industry by embracing sustainability as a competitive advantage.
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19:38
How to Gather Customer Feedback and USE It
Listen to business coach Jeff Carmon outline what commercial cleaning companies should do with customer feedback.
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10:45
What Does 'Clean' Mean To You?
Listen to two industry pros describe what 'clean' means to them and those they serve.
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32:22
Is AI Your Personal Marketing Villain?
Listen to Dean Mercado describe how to turn AI from villainous to something great.
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28:26
The Restoration Report: RIA's Vision for Growth, Ethics, and Unity
Listen to RIA leadership describe the state of the industry right now.
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53:27
The Buyer’s Playbook: What Makes a BSC Stand Out in Today’s Market
Listen to entrepreneur Shivek Gupta describe what he is looking for in acquiring a building service contracting company.
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18:21
The Kelsan Legacy: A 75-Year Journey of Core Values Powering Long-Term Success
Learn how a leading cleaning industry distributor has become a regional powerhouse.
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29:19
Operational Excellence at Scale: The City Wide Solution to Facility Management
Listen to Mitch Brunette describe the City Wide Facility Solutions approach to caring for vendors and clients.
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20:01
More Leads, Less Chaos: Is It Time For a Sales Manager?
Listen to Troy Harrison describe strategies in your quest to sales excellence.
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14:52
Advocacy with a Purpose: People, Product, and Proper Training
Listen to how cleaning industry leaders are shaping policy to help the industry advance.
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29:20
CTRL + Alt + You: Stop Sounding Like a Robot When Using AI
Listen to Dean Mercado describe real-world AI strategies.
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25:15
Bridge Builders of Clean: Inside the Life of a Manufacturer Rep
Listen to industry veteran Mark Presho describe the life of a manufacturer rep.
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19:48