Straight Talk – an ISSA Podcast
Straight Talk, an ISSA podcast, presents a curated playlist of the hottest topics facing the cleaning industry today—from health and safety to infection prevention to innovative products to business development and much more. ISSA, the worldwide cleaning association, brings together the top experts and decision makers give our listeners and members the most up-to-date information for their businesses.
Straight Talk – an ISSA Podcast
Why Most Quarterly Business Reviews Fail
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Most business owners in the cleaning and facility solutions industry are good at what they do. They know how to run a crew, manage a job, and keep clients happy. What they're less comfortable with—and what could be costing them real money—is a deeper kind of client conversation. Not a check-in. Not a quick follow-up call. A strategic business review.